hdfc netbanking
PUNE: Banking transactions at HDFC Bank, the country’s second largest private sector bank by operating income, seem to have been hit by a major technical snag. Its ATM and transactions at all branches across the country have been stopped since early Saturday morning. Though the exact reason is yet to be ascertained, bank officials at some of its branches here claimed that it is a ‘server down’ problem. They added that this problem is preventing them access the bank’s internal network. The bank’s netbanking services, however, were functioning normally.
HDFC Bank has 1412 branches in 528 cities and over 3,300 ATMs across the country. The guards at the bank’s ATMs were seen advising customers to use the ATMs of other banks, since the HDFC Bank’s ATMs were not functioning. Customers did not complain as the use of other bank’s ATMs no longer attracts a transaction fee from April 1.This is the second time the bank is experiencing this glitch. It was hit by a similar problem on September 2 last year. The bank had then clarified that a technical problem in one of its systems applications catering to retail customers had hit its services.
PUNE: Banking transactions at HDFC Bank, the country’s second largest private sector bank by operating income, seem to have been hit by a major technical snag. Its ATM and transactions at all branches across the country have been stopped since early Saturday morning. Though the exact reason is yet to be ascertained, bank officials at some of its branches here claimed that it is a ‘server down’ problem. They added that this problem is preventing them access the bank’s internal network. The bank’s netbanking services, however, were functioning normally.
HDFC Bank has 1412 branches in 528 cities and over 3,300 ATMs across the country. The guards at the bank’s ATMs were seen advising customers to use the ATMs of other banks, since the HDFC Bank’s ATMs were not functioning. Customers did not complain as the use of other bank’s ATMs no longer attracts a transaction fee from April 1.This is the second time the bank is experiencing this glitch. It was hit by a similar problem on September 2 last year. The bank had then clarified that a technical problem in one of its systems applications catering to retail customers had hit its services.
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